On 08.09.2025 at around 17:20, I placed a grocery order through the Yemeksepeti app from the Yemeksepeti Eryaman market. My order included Gedik brand chicken fillet. When I opened the package to cook it, I encountered a very bad smell and realized the chicken was spoiled. Even though the expiration date on the product was listed as 09.10.2025, delivering such a spoiled product both endangers our health and is a clear act of negligence. My order number is #ts2u-91ov. I believe the cold chain of the product may have been broken. I tried to reach Yemeksepeti customer service regarding this issue but was unsuccessful. I am requesting both a refund and an inspection of this market. I urge that the necessary measures be taken to prevent such situations that put human health at risk from happening again.
On December 10, 2025, at around 10:00 p.m., we placed an order through Yemeksepeti Market Bornova for approximately $10. In the app, our order appeared as “on the way” and “out for delivery,” so we waited at home for a long time. However, hours passed and the order never arrived, nor were we given a...
On October 9, 2025, at 16:16, I placed an order through Yemeksepeti. I carefully entered my delivery address and all necessary details while placing t...
On November 2, I ordered 3 kg of chicken through Yemek Sepeti and included a note with specific instructions. However, the chickens were delivered in a sloppy, uncleaned manner, completely disregarding my note. I contacted customer support after a lengthy process and eventually received a refund. To...
I am an expat living in Türkiye, and I placed an order from Yemeksepeti Market on 13 December at around 11:44, with the order number #tfw-phzp. When the delivery arrived, more than five items that I had paid for were missing from the order, with a total value of 1,118 TL. After noticing the missing ...
On October 23, 2025, at around 6:30 p.m., I placed an order through Yemeksepeti from Sembol Center for a sausage product (#c5th-fzz7). While creating the order, I specifically indicated that I did not want a substitute product and selected the exact brand I wanted. However, even though the item was ...
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