We purchased a 3-month mSpy subscription for tracking purposes, and were clearly told we had the right to cancel and request a full refund within 15 days. Based on that assurance, we proceeded with the purchase.
However, when we tried to cancel within the specified period, mSpy refused to honor the refund, offering nothing but excuses and delays. Despite their own stated policy, they are now ignoring our request and failing to follow through on what was promised.
This is completely unacceptable and dishonest business behavior. If you state that a refund is available within 15 days, then you must respect it—no exceptions, no games.
We are formally requesting the immediate cancellation of our subscription and a full refund. If mSpy continues to avoid responsibility, we will report this to consumer protection authorities.
On June 8, 2025, I purchased the MSPY parental control service’s 3-month plan for ₺1205.71. Unfortunately, the service turned out to be completely misleading and did not meet our needs. The features promised on the website were not accessible without paying an additional subscription fee for the pho...
I bought the spy program called Mspy for $39.99 per month on 27 05 2023. No one was interested in saying welcome or let us help, no message or link came. I tried for 2 hours myself, I could not reach customer service and 24/7 service and none of your other phones, so I could not install and activate...
I purchased an Mspy subscription, expecting it to function as advertised. However, the app failed to access the banking information on the target device, making it unusable for my intended purposes. On top of this, I was charged an additional exchange rate fee without prior notice, totaling over ₺3,...
I purchased an MSPY membership on [purchase date not provided] by paying $[amount not specified] to monitor my child’s phone usage. Unfortunately, from the very beginning, I was unable to use the application. The service did not work as promised, and I encountered constant technical issues. Since t...
I purchased an MSpy subscription on January 17, 2025, to monitor my child’s social media activity. However, after realizing the app didn’t meet my expectations, I decided not to use it at all and immediately requested a refund. Despite this, MSpy charged my credit card ₺1,169.99 and ₺989.98, totalin...
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