I purchased a Moulinex meat grinder, and on the third use, the blade shaft broke. When I contacted the warranty service, they showed no interest in helping. Without even inspecting the product, they immediately blamed it on user error. How could a product break from user error after only three uses? Even if it was a mistake on my part, the proper response would be to ask for the product to inspect and determine the cause. If it’s truly my fault, I’d accept responsibility, but they didn’t even offer that option. Moulinex, this is unacceptable, and I expect proper support for a product that broke so quickly.
I ordered a replacement blade for my Moulinex meat grinder, but when it arrived, the product turned out to be faulty and unusable. Naturally, I had to open the package to check whether it worked, but when I tried to return it, customer service refused my request. They told me they do not accept retu...
I own a Moulinex bread maker, and recently one of the kneading paddles in the dough pan stopped working. When I contacted the service center, I was shocked by their response — they told me I should simply throw the entire machine away. It seems ridiculous to discard a whole appliance just because o...
I purchased the Philips SpeedPro Max vacuum just a year ago, and I’m already facing a serious issue—the same part that many users have complained about broke again, in the exact same spot. While shopping, I had plenty of brands to choose from, but I trusted Philips for its reputation. Sadly, this ex...
I purchased the Philips XC7043 upright vacuum cleaner, and it is still under warranty. The main connection point of the vacuum has broken three times during normal use. The first two breaks occurred in the same spot, and the third break happened in another area of the same part. Although the repairs...
I’ve been using the Philips SpeedPro Max cordless vacuum, and despite no force, impact, or fall, the telescopic plastic tube broke during regular use....
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