1
Gizem is completely dissatisfied with the result

Philips SpeedPro Max Broke on Its Own - I Need a Fix

Philips SpeedPro Max Broke on Its Own - I Need a Fix
Philips SpeedPro Max Broke on Its Own - I Need a Fix
Philips SpeedPro Max Broke on Its Own - I Need a Fix
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June 09, 2025 11:17 pm
72

My Philips XC7043/01 SpeedPro Max upright vacuum cleaner broke on its own in less than a year, without any drops, impacts, or damage. The product is still under warranty, and from what I’ve read, many others have experienced the same issue, which seems to be due to a manufacturing defect. I trusted the Philips brand because of its reputation for quality, but this experience has really shaken my confidence. It’s frustrating to invest in a premium product and see it fail so quickly under normal use. I urgently request that the problem with my product be resolved. Otherwise, I will file a complaint with the Consumer Arbitration Committee. Please respond to this matter as soon as possible. Thank you.

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Progress
Progress

July 18, 2025 3:27 pm

The Philips upright vacuum cleaner I bought broke a part and was sent for repair, and the broken part was fixed, but after the repair, the device, which had very strong suction when I first bought it, became unable to even pick up the simplest dust. It's only been a year and it was used according to all usage conditions. I never thought this brand would make me regret it this much. Please resolve my grievance. It's not easy to earn this much money these days.

June 12, 2025 9:54 am (2 days after complaint)
June 12, 2025 4:04 pm
Gizem
Gizem
July 11, 2025 3:55 pm

The Philips upright vacuum cleaner I bought broke a part and was sent for repair, and the broken part was fixed, but after the repair, the device, which had very strong suction when I first bought it, can no longer even pick up the simplest dust. It has only been a year and it was used according to all usage conditions. I never thought this brand would disappoint me so much. Please resolve my grievance. It is not easy to earn this much money these days.

Gizem
Gizem
July 11, 2025 3:57 pm

After the repair, I experienced even greater disappointment; the machine is not working, I can't use it. Just imagine, after the device part of the machine was changed, the suction power decreased to almost nothing.

Gizem
Gizem
July 18, 2025 3:26 pm

The Philips upright vacuum cleaner I bought broke a part, so it was sent for repair and the broken part was fixed, but after the repair, the device, which had very strong suction when I first bought it, can no longer pick up even the simplest dust. It has only been a year and it was used according to all usage conditions. I never thought this brand would disappoint me so much. Please resolve my grievance. It's not easy to earn this much money these days.

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