The adjustment knob on my Moulinex QA1501 stand mixer broke, and I haven't been able to find a replacement part for it a...nywhere for about two years. Even though I am highly satisfied with the product itself, I cannot use the machine efficiently simply because of this one small broken piece. I calle
I wanted to get a replacement bread pan for my Tefal/Moulinex OW502031/B7 bread maker, but I am having a lot of trouble ...sourcing this spare part. When I contacted the authorized service center about 25 days ago, they told me the bread pan is no longer available. They stated that the mandatory spare
I own a Moulinex bread maker, and recently one of the kneading paddles in the dough pan stopped working. When I contacte...d the service center, I was shocked by their response — they told me I should simply throw the entire machine away. It seems ridiculous to discard a whole appliance just because o
I ordered a replacement blade for my Moulinex meat grinder, but when it arrived, the product turned out to be faulty and... unusable. Naturally, I had to open the package to check whether it worked, but when I tried to return it, customer service refused my request. They told me they do not accept retu
I purchased a Moulinex meat grinder, and on the third use, the blade shaft broke. When I contacted the warranty service,... they showed no interest in helping. Without even inspecting the product, they immediately blamed it on user error. How could a product break from user error after only three uses?
