I recently purchased a Huma H4 V5.1.10 laptop from Monster. Despite being brand new, I encountered a Wi-Fi connectivity problem that went unnoticed during the alleged pre-check. While the Monster Tulpar T6 connected flawlessly in the same location, my Huma device struggled to connect at a significantly lower speed. To address this issue, I made time amidst my busy schedule and dropped off the product at the Kartal service center this morning, demanding an urgent inspection due to a service-related problem on a brand-new product. However, during my noon conversation, customer representative Mr. M**** informed me that the process had been queued, with a standard service time of 20 days. I was met with indifference. I find it unacceptable that a product I purchased new was delivered without adequate inspection by your company, and now I'm left to suffer the consequences. Now, I want to return the product because I'm not getting any information. I want to speak to an authorized person and request direct contact from a representative to explain the situation over the phone, instead of receiving standard responses.
I'm facing multiple issues with my Huma H4 V4.1 laptop from Monster Computer Technologies Products. Firstly, the laptop won't start without being plugged in. While it opens initially, launching any application causes it to automatically shut down. When I attempt to restart, it shuts down again befor...
I purchased a Monster Tulpar T7 V22.2.1 gaming laptop on April 23, 2022, and for the past three months, the battery has been draining while plugged in and at 100% charge during gameplay. This issue escalated when the SSD failed unexpectedly, leaving my laptop stuck on the BIOS screen. I brought the...
I sent my Huawei device to the Genpa Etiler service center as directed by the brand due to a malfunction. However, despite five business days passing, the service center hadn't even looked at the device. When I contacted Huawei, they simply washed their hands of the issue, claiming they had no autho...
I handed over my Abra A5 V11.1.2 device to your service on September 13. While I was initially told that home delivery would be free, a follow-up call informed me that this service was a one-time courtesy, implying that it was not standard. Despite my repeated warnings, the device was sent to the wr...
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