Miniso Employee Refuses to Honor Displayed Price and Mocks Customer Rights

Miniso Employee Refuses to Honor Displayed Price and Mocks Customer Rights
Miniso Employee Refuses to Honor Displayed Price and Mocks Customer Rights
Nadiye
November 06, 6:38 pm
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On November 6, 2025, around 6:00 PM, I wanted to purchase an Elsa-patterned storage container at the Miniso Kentpark mall store. I stated that I wanted to buy the product at the price I saw displayed on it; however, the store employee refused to make the sale, saying "I can't sell it to you at this price, there's no such thing as consumer rights." When I spoke with the store manager about the issue, I received a response like "You don't have to buy it, you can even file a complaint against us," and I left the store without purchasing the product.
I am filing a complaint due to the attitude of the store staff, and I request that action be taken against the relevant personnel.

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