1
Songül is completely dissatisfied with the result

Miele Boost CX1 Powerline Bagless Vacuum Filter Supply Issue Unresolved

profile
Songül
November 03, 2023 5:26 pm
48

I bought a Miele Boost CX1 Powerline Bagless Vacuum in March because I wanted a high-quality appliance. Just a few months down the road, I would find myself in the middle of a frustrating experience with its service, and I had no idea.

After I found a problem, I had it fixed. The prognosis was that I needed to wait a painful 1.5 months for a new filter. Is that so? Am I better off waiting to purchase a new vacuum? To rub salt in the wound, the service staff behaved condescendingly, as if I had selected a 'lesser' brand. The so-called 'lesser' model that they brought up is now selling for an unbelievable 11,400 ₺.

Please, please, please, fix this immediately. I can't take much more of this waiting game; my patience is wearing thin.

November 06, 2023 9:34 am (2 days after complaint)

Dear Songül A., Our Customer Communication Center representatives will contact you as soon as possible regarding your request. Best regards, Miele Customer Communication Center

Songül
Songül
November 22, 2023 10:49 am

My complaint has not been resolved yet, no one has called or inquired.

Songül
Songül
December 01, 2023 3:15 pm

I would like to point out that I am still waiting. It's October 28 and today is December 1. They say they are calling and communicating, but there is no result.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Prolonged Wait for Miele Boost Cx1 Powerline Service

profile
Songül
November 03, 2023 5:34 pm
27
1
Rumeysa is completely dissatisfied with the result

Miele Boost CX1 Disappoints: Poor Performance and Misleading Service

profile
Rumeysa
July 25, 2025 5:12 pm
21
2
Mehmet is not satisfied with the result

Vacuum Motor Failed on Miele Triflex HX2

profile
Mehmet
November 24, 2023 3:18 pm
52
1
Osman is completely dissatisfied with the result

I Face High Repair Costs and Poor Warranty Support for Miele Triflex HX2

profile
Osman
June 28, 2025 5:44 pm
12

Chronic Low Suction Issues with the Miele Boost CX1 Graphite Vacuum

profile
Hazal
October 25, 2023 4:22 pm
85
Report a Similar Issue