They banned me in Metin2 without using bots — how can I recover my account?

On 27.08.2025, all of my accounts on the Metin2 TR server (ahmetk***[email protected] , volkanbey199***@gmail.com , merto***[email protected] , volkanbey19973***@gmail.com , karpuzcurei***@gmail.com , karpuzcu5***@gmail.com ) were unjustly banned simultaneously. The reason given for the ban was "use of ...

On the Metin2 TR Dandanakan server, my account named “dandanakan” was suspended without any explanation. When I tried to contact the support system to find out why my account was banned, I was given no information. Later, when I reached out to a team leader named Pegasus through the support system, ...

I was given an unlimited/permanent ban in Metin2 after transferring my won from my main character to my storage character, even though both accounts were under the same IP address and registered with the same email. The transfer happened through the Premium Market, and it was entirely legitimate. I...

Two days ago, my Metin2 character in Dandanakan was unfairly restricted after being robbed by [GA] Valens. Since then, I have been unable to use my account properly. When I try, I receive the message: “Your account cannot use this feature because a hack program was detected.” This accusation is com...

On the Metin2 TR Onyx server, my account was banned while I was fishing manually. I submitted a support ticket, but I have received no response so far. This situation is deeply unfair because I have spent EP and monthly subscription fees, and all of that investment along with my hard work now feels...

I can no longer access my old Metin2 account on the Lucifer server. I was actively playing when I got logged out, and upon trying to log back in, I kept receiving an “invalid login” error. This has happened once before, but it corrected itself after two days. To test whether I could log in using mo...

I’ve just been blocked from logging into my Metin2 account for the second time, all because I reported cheaters. It’s absolutely absurd. This game has turned a blind eye to bots and hacks for over 10–15 years, and at this point there are only two possible explanations: either the company itself is s...

I downloaded Metin2 just yesterday and spent hours playing. I even invested real money into the game. But today, when I tried to log in, I ran into nothing but nonsense errors. The launcher tells me to “log in,” I enter my correct password, and it says “wrong.” I know for a fact the password is corr...

My Metin2 account has been unfairly banned without a single explanation. I’ve spent countless hours building my character, and now all that effort has been thrown away for no reason. I have never insulted anyone, never violated any in-game rules, and yet my account was suddenly blocked. I immediate...

I was shocked to discover that all of my Metin2 accounts were suddenly banned without warning. The stated reason was “Use of External Software,” but I have never used any third-party programs. I’ve played the game fairly and invested a lot of time, only to see all of my effort erased in an instant. ...

I have been playing Metin2 for four years, and now my account has been unfairly banned over baseless accusations. The claim is that I was using a “fishing bot,” but there is no evidence whatsoever to support this. This is an absurd reason to ban a long-time, loyal player. I only have two accounts—o...