Two days ago, my Metin2 character in Dandanakan was unfairly restricted after being robbed by [GA] Valens. Since then, I have been unable to use my account properly. When I try, I receive the message:
“Your account cannot use this feature because a hack program was detected.”
This accusation is completely false—I have never used any hack programs or third-party tools. My account was wrongfully restricted, and as a result, I cannot play or recover what I lost.
I also submitted several support tickets, but none of them have been answered, leaving me without any help.
I request that action be taken against [GA] Valens, that my account be reopened, and that my losses be compensated. Players should not suffer from unjust restrictions and lack of support.
I was shocked to discover that all of my Metin2 accounts were suddenly banned without warning. The stated reason was “Use of External Software,” but I have never used any third-party programs. I’ve played the game fairly and invested a lot of time, only to see all of my effort erased in an instant. ...
On the Metin2 TR Dandanakan server, my account named “dandanakan” was suspended without any explanation. When I tried to contact the support system to find out why my account was banned, I was given no information. Later, when I reached out to a team leader named Pegasus through the support system, ...
My Metin2 account has been unfairly banned without a single explanation. I’ve spent countless hours building my character, and now all that effort has been thrown away for no reason. I have never insulted anyone, never violated any in-game rules, and yet my account was suddenly blocked. I immediate...
I was given an unlimited/permanent ban in Metin2 after transferring my won from my main character to my storage character, even though both accounts were under the same IP address and registered with the same email. The transfer happened through the Premium Market, and it was entirely legitimate. I...
On 27.08.2025, all of my accounts on the Metin2 TR server (ahmetk***[email protected] , volkanbey199***@gmail.com , merto***[email protected] , volkanbey19973***@gmail.com , karpuzcurei***@gmail.com , karpuzcu5***@gmail.com ) were unjustly banned simultaneously. The reason given for the ban was "use of ...
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