EP Top-Up Charged But Ticket Not Delivered In Metin2 Ruby Server

My Metin2 account has been unfairly banned without a single explanation. I’ve spent countless hours building my character, and now all that effort has been thrown away for no reason. I have never insulted anyone, never violated any in-game rules, and yet my account was suddenly blocked. I immediate...

I was shocked to discover that all of my Metin2 accounts were suddenly banned without warning. The stated reason was “Use of External Software,” but I have never used any third-party programs. I’ve played the game fairly and invested a lot of time, only to see all of my effort erased in an instant. ...

I can no longer access my old Metin2 account on the Lucifer server. I was actively playing when I got logged out, and upon trying to log back in, I kept receiving an “invalid login” error. This has happened once before, but it corrected itself after two days. To test whether I could log in using mo...

I’ve just been blocked from logging into my Metin2 account for the second time, all because I reported cheaters. It’s absolutely absurd. This game has turned a blind eye to bots and hacks for over 10–15 years, and at this point there are only two possible explanations: either the company itself is s...

I was given an unlimited/permanent ban in Metin2 after transferring my won from my main character to my storage character, even though both accounts were under the same IP address and registered with the same email. The transfer happened through the Premium Market, and it was entirely legitimate. I...