On October 14, 2026, at around 3:40 p.m., I placed an order through the app from McDonald’s. There was a hair inside my meal, which was extremely disturbing in terms of both hygiene and customer satisfaction.
When I reported the issue to the restaurant staff, they didn’t apologize or offer any proper explanation. They only said, “We can give you a new one if you want.” No one took responsibility, and the situation was handled with complete indifference.
I request a full refund and a formal apology, and I ask that necessary hygiene inspections be carried out to prevent such incidents from happening again.
On October 16, 2024, I placed an online order from McDonald's for a cheeseburger meal. After taking a few bites, I was horrified to find a long, black hair inside my food. This completely ruined my meal, and I was left feeling disgusted. I demand an immediate refund, as I refuse to pay for such a se...
On October 9, 2025, I ordered a Double Menu Cheese Festival meal at McDonald’s, but the quality and content were far below what was promised. The supposedly double hamburgers were nearly the same size as the regular ones on the menu. I documented this with photos and showed them to the staff. When I...
On October 22, I placed a pizza order from Little Caesars that was delivered with a significant delay. To make matters worse, I found three strands of hair in the pizza—one of which was completely embedded in it. This is extremely unhygienic, disgusting, and completely unacceptable. It is deeply con...
On October 12, 2025, I placed an order for a Happy Meal through the McDonald’s Çarşı branch. However, one of the items in the meal was missing, and I had to go back to the branch to get it. Although the missing item was eventually replaced, no one apologized or provided any explanation throughout th...
On 07/09/2025, I placed an order from McDonald’s through Yemeksepeti, but many of my items and side products were missing upon delivery. I immediately reported the missing items through the app and requested a refund. However, even after 18 days, the ₺1,050 refund has still not been made to my bank ...
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