On May 7, 2024, I purchased a pair of jeans from the Mavi store at Batman Park Shopping Mall — product code M0042426976032, model James Shaded Ink Mavi Jet Black, size 32–30. Since the day I purchased the product, there has been clearly visible color fading and discoloration in multiple areas of the...
On December 24, 2025, I purchased a pair of sweatshorts through Mavi.com. When the product arrived, the size was too small, so I wanted to return it. Because my corporate information was registered in my Mavi.com account, I was asked to issue a return invoice, and I agreed. However, my accountant c...
On 28.10.2025, we purchased a polo-neck knit sweater (Mole, XS) from a Mavi store and paid ₺1,160.37 for it. We used the product exactly as instructed...
"A solution was provided through Şikayet Var. Thank you."
On May 11, 2025, I purchased two pairs of pants from the Mavi store in Izmir Hilltown. One of them was in stock and I received it immediately, but the size I needed for the second pair was unavailable, so I placed an order, paid for it, and asked to pick it up in-store. About a week ago, my spouse v...
On Thursday, May 5th, I purchased five items from the Mavi store located in Vadi Istanbul. One of the items I selected was not available in XL size at the time, so the sales representative kindly informed me that the XL size could be shipped either to my home or to another store for pickup. Based on...
I bought a product from the Mavi brand's page. The product I bought was damaged in cargo. I was not notified and the refund was not made. Mavi officials said that they could not compensate. When I complained here, Mavi called me and defined an apology coupon. I bought the product again with the coup...
"Thank you"
On December 4, 2024, I placed an order with order number EOJ8417484 and completed the payment through Mavi Jeans online store. My order was delivered on December 9, 2024. However, the item Kvnç Mavi Black Indigo Blue Jeans (Size: 31 - Length: 30 - Code: 001070-85901) was missing from the package. To...
I purchased a sweatshirt from Mavi and discovered a colour defect related to the fabric on the back after wearing it. I paid the full price, and at no...
On September 18, 2024, we purchased two pairs of men’s pants from Mavi Jeans. One pair was ordered online due to size availability, while the other was tailored in-store for length adjustments. Unfortunately, the adjusted pants came back much shorter than requested, making them unwearable and look a...