Matadorbet Ninja Server Slot Never Shows Promised “X” Symbols After 3,000 Spins

For the past four months, I’ve been playing the Ninja Server game on the Matadorbet website, and after approximately 3,000 spins, I realized that the “X” symbols shown in the game visuals never appear during gameplay. These symbols are clearly displayed in the game’s descriptions and promotional images, yet I haven’t seen them even once in all this time — which raises serious doubts about the game’s fairness.

I have contacted customer support multiple times, but I keep receiving the same generic responses, and my issue remains unresolved. I believe that displaying features or symbols in visuals that never actually appear in the game is a form of deception and manipulation. Games should be fair, transparent, and consistent with what is advertised.

I request a detailed investigation into this matter and demand clarification on whether Matadorbet is misleading its players. My username is Tn**, and I am submitting this complaint from Bursa, using my mobile phone.