I purchased the “Performance GeForce RTX | 8 vCPUs” package through Gameplus. After making the payment, I logged into my account through the GeForce Now app, but the system showed me as logged in with the free package, and the performance package I purchased was not activated in any way. I even changed my email address on both the GeForce Now and Gameplus sides and tried again. Although I was able to log into the app, only the free package appeared on my account — the performance package never reflected.
I had planned to use this service on Saturday evening and paid for it accordingly, but since the package never activated, I couldn’t use any of its features and my entire evening was wasted. When I contacted the support team, they couldn’t provide a solution and only issued a refund.
I request a detailed investigation of the disruption and system error I experienced, that the necessary technical checks be carried out so that other users do not encounter the same problem, and that I receive clear information about the process.
I purchased a subscription package from GeForce Now to enhance my gaming experience. The payment was processed and charged to my card, but the package isn't showing up in my account. I tried logging out and back in, thinking it might be a glitch, but my subscription still doesn't appear. I've reach...
Despite having an active Gameplus GeForce Now subscription, I was charged twice. I had changed my package, but the old package kept billing me. I’ve tried to contact customer service, but there’s no phone number, address, or proper contact information available. The support section is filled with ir...
I subscribed to the Performance Package on GeForce Now to test the service and see if it met my expectations. It was a 1-week subscription, and I found that it worked well with no latency. Since I wanted a better gaming experience, I upgraded to the Ultimate Package because 60 FPS made the games loo...
Nvidia Geforce Now has had me as a customer for quite some time. As of today, I've committed to the service for a full month by purchasing a membership. Following the completion of the transaction, funds were deducted from my account, but the subscription was never activated. Despite the site's asse...
I am an Ultimate package user on Nvidia GeForce Now by Gameplus. Even though I pay extra for the Ultimate package, for more than a week I’ve had to wait in long queues just to enter a game. This has been extremely disappointing, especially considering that the most basic promise of this “extra-privi...
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