My Maserati Levante has been a massive disappointment. While driving on the highway, the vehicle suddenly locked itself into a 30 km/h speed mode, posing a serious safety risk for a potential accident. It has now been sitting in the service center for 3 months without resolution.
An expert report confirmed the issue is a "latent defect" stemming from a manufacturing flaw. Despite this, Maserati has made no effort to address the problem, only referring to the vehicle manual to justify the defect. For a vehicle with such a high price tag, experiencing these issues is deeply frustrating and regretful. I demand Maserati resolves this issue immediately and provides the service expected of a luxury brand.
I own a 2017 Maserati Levante and have consistently purchased extended warranties to ensure my vehicle remains covered. As of June 2, 2022, I extended the warranty for an additional year, which is still active. However, I was informed that the extended warranty only covers the engine and transmissio...
For the past month, my Maserati’s brake pads have been making noise. I’ve been trying to reach the Ankara Söğütözü service center for 3-4 weeks but haven’t received any response. Getting someone on the phone requires calling at least 3-4 times, and even then, it’s a struggle. If you’re lucky enough ...
I sent my Maserati Grecale to the authorized service center in Antalya due to excessive hood vibration. Although I was informed that the issue had been resolved, the problem persists, leaving me extremely dissatisfied. For a luxury brand like Maserati, such ongoing issues are unacceptable, especiall...
My Maserati Grecale, which is still under warranty, experienced a steering lock issue. The vehicle also logged hundreds of error entries, yet no error code was detected. The issue was reviewed by the distributor in Turkey with input from Italy, and they claimed the vehicle has no faults. This respon...
On May 26, 2022, I visited the Maserati Service Center in Sarıyer, Istanbul. Prior to my visit, I contacted customer service to confirm details and was informed that staff would assist me at 1:00 PM. I made it clear that my situation was urgent and the process on my vehicle would only take 5-10 minu...
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