For the past month, my Maserati’s brake pads have been making noise. I’ve been trying to reach the Ankara Söğütözü service center for 3-4 weeks but haven’t received any response. Getting someone on the phone requires calling at least 3-4 times, and even then, it’s a struggle. If you’re lucky enough ...
My Maserati Grecale, which is still under warranty, experienced a steering lock issue. The vehicle also logged hundreds of error entries, yet no error code was detected. The issue was reviewed by the distributor in Turkey with input from Italy, and they claimed the vehicle has no faults. This respon...
I sent my Maserati Grecale to the authorized service center in Antalya due to excessive hood vibration. Although I was informed that the issue had been resolved, the problem persists, leaving me extremely dissatisfied. For a luxury brand like Maserati, such ongoing issues are unacceptable, especiall...
My Maserati Levante has been a massive disappointment. While driving on the highway, the vehicle suddenly locked itself into a 30 km/h speed mode, posing a serious safety risk for a potential accident. It has now been sitting in the service center for 3 months without resolution. An expert report c...
I recently expressed interest in purchasing a Maserati and filled out the contact form on their website. Initially, I received a call from a Turkish-speaking representative in Italy who was warm, professional, and provided useful preliminary information. I was told that someone from Turkey would con...
On May 26, 2022, I visited the Maserati Service Center in Sarıyer, Istanbul. Prior to my visit, I contacted customer service to confirm details and was informed that staff would assist me at 1:00 PM. I made it clear that my situation was urgent and the process on my vehicle would only take 5-10 minu...
I own a 2017 Maserati Levante and have consistently purchased extended warranties to ensure my vehicle remains covered. As of June 2, 2022, I extended the warranty for an additional year, which is still active. However, I was informed that the extended warranty only covers the engine and transmissio...
I purchased a brand-new 2023 Maserati Levante, and at just 1,500 km, I am already experiencing issues with the vehicle. Despite reaching out to multiple service centers over the last 10 days, I have received no assistance from Maserati. I have contacted every possible support channel, including Mas...