MoneyGram Transfer Marked as Claimed Following PTT System Error Glitch

On September 13, 2026, $300 was sent to me from the United States via MoneyGram. On September 14, 2026, I went to the PTT branch in Bakirkoy, Istanbul to collect the funds, but the employee informed me that there was a "code error" in the system, and as a result, they could not complete the transaction. I left the branch without receiving any money.

A short time later, when I returned to the same PTT branch, I was told this time that the money appeared as withdrawn in the system. Even though I absolutely did not collect the funds, the transaction is displayed as if it was completed, leaving me in severe hardship.

I demand an urgent investigation into this transaction by MoneyGram, a detailed inquiry into who, where, and how the money appears to have been collected, and the resolution of my grievance through the payout of my $300 to me.