For the past month, my Maserati’s brake pads have been making noise. I’ve been trying to reach the Ankara Söğütözü service center for 3-4 weeks but haven’t received any response. Getting someone on the phone requires calling at least 3-4 times, and even then, it’s a struggle. If you’re lucky enough to speak with someone, you must repeat the issue every time because the person you previously spoke to has either left the job, gone on leave, or promised but failed to follow up.
Is this the level of service Maserati offers worldwide? I’m not even asking for the brake pads to be replaced—just a service appointment or basic information would suffice. Yet, a month has passed without resolution. I am extremely dissatisfied and demand urgent action.
I sent my Maserati Grecale to the authorized service center in Antalya due to excessive hood vibration. Although I was informed that the issue had been resolved, the problem persists, leaving me extremely dissatisfied. For a luxury brand like Maserati, such ongoing issues are unacceptable, especiall...
On May 26, 2022, I visited the Maserati Service Center in Sarıyer, Istanbul. Prior to my visit, I contacted customer service to confirm details and was informed that staff would assist me at 1:00 PM. I made it clear that my situation was urgent and the process on my vehicle would only take 5-10 minu...
On September 24, I took my Mini Cooper to the authorized service center for a rear brake pad replacement warning. I was informed that the front brake pads would soon need replacement as well, so I agreed to replace them to avoid future inconvenience. Afterward, I noticed the brakes were slightly bet...
My 2024 MG ZS Luxury Plus is currently at 19,000 km and is under maintenance at the authorized service center Samsun Asal Otomotiv. Four days ago, while driving, I noticed a constant whistling (squealing) sound — it stops when I apply the brakes. When my vehicle was at 11,300 km, I had brought it in...
I am deeply dissatisfied with the service provided for my Porsche Taycan 4S. As part of the recall process (brake hose replacement and system update), I was asked to leave my car at the service center. However, no replacement vehicle has been provided, which is unacceptable for a brand like Porsche ...
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