I'm annoyed because I returned a product on May 20, but I still haven't received my refund. To make matters worse, they went ahead and resold the same item without even giving me my money back. I recognized it as the identical item since I had made a note to hem it. Mango customer service is requesting that I wait for the 13-day period to pass before they can process the refund, stating that it cannot be done immediately.
I placed an order for two items from Mango’s online store on 01.12.24. It has been 13 days now, and my order is still ma...rked as "being prepared." Despite contacting customer service at least six times, I keep receiving different excuses. First, they said a refund would be issued, but when I called a
I purchased a dress from Mango about a month ago, but the size didn’t fit, so I returned it the very next day. Despite a... full month passing since the return, I still haven’t received my refund or any updates regarding the process. I’ve received no email or message about the refund status. When I co
Despite the fact that fifteen days have passed since I returned a product to Mango's online store, there is still no inf...ormation regarding the status of my credit card refund. I contacted customer service, and they informed me that the store had not yet processed the return that I had made. Due to t
I returned a Checkered Bow Dress (Ref No: 67045754-scot) I bought from Mango on August 28 to their store on September 5,... but I still haven’t received my refund after 12 days. When I contacted customer service, they claimed there’s a “system issue,” yet no one seems to care or follow up. The records
I ordered a skirt from Mango on July 24, but when I opened the package, I found an entirely different item inside. To ma...ke things worse, the incorrect item is cheaper than the one I originally paid for. I immediately contacted customer service, and they blamed a warehouse issue and instructed me to
