I returned a Checkered Bow Dress (Ref No: 67045754-scot) I bought from Mango on August 28 to their store on September 5, but I still haven’t received my refund after 12 days. When I contacted customer service, they claimed there’s a “system issue,” yet no one seems to care or follow up. The records I’ve opened haven’t been addressed either. It’s frustrating that if I hadn’t noticed, they likely wouldn’t even refund my money! Mango's customer service is terrible— they just repeat the same scripted lines with no real solutions. I expect my refund to be processed immediately and for Mango to step up their service quality!
I purchased a dress from Mango about a month ago, but the size didn’t fit, so I returned it the very next day. Despite a full month passing since the return, I still haven’t received my refund or any updates regarding the process. I’ve received no email or message about the refund status. When I co...
Mango complaint! Never shop on the Mango website; it's unacceptable. On June 2, 2024, I bought a dress at Mango. Rather than the dress, they sent a cheaper pair of pants. When I called to inform them of the incorrect item, they instructed me to return it via Yurtiçi Kargo with the shipping note and ...
I placed an order with Mango on September 26, and it’s now been two months without any sign of my purchase. I’ve repeatedly contacted customer service, only to be told each time that someone would get back to me – yet no one ever does. The lack of accountability is frustrating and completely unaccep...
The last time I shopped at Mango, I was very dissatisfied. On January 12th, I made a purchase but to this date, there is no progress in the shipping status and I am unable to access the details of my products in the shopping section. The online support section has been unhelpful in providing any sat...
I bought a dress for my sister from Mango on October 6, 2023, but I had to return it because it was the wrong size. Sorry, but I lost the receipt. Even though Mango has my purchase recorded and there's clear evidence of it on my credit card statement, they wouldn't let me return the dress. They gave...
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