Despite the fact that fifteen days have passed since I returned a product to Mango's online store, there is still no information regarding the status of my credit card refund. I contacted customer service, and they informed me that the store had not yet processed the return that I had made. Due to the fact that I have been paying the installments for the product that I have returned for a full two months, this is extremely frustrating. Immediately seeking a resolution, I demand a refund as soon as possible.
I placed an order with Mango on September 26, and it’s now been two months without any sign of my purchase. I’ve repeatedly contacted customer service, only to be told each time that someone would get back to me – yet no one ever does. The lack of accountability is frustrating and completely unaccep...
I ordered a bag from Mango on January 23, expecting it to be delivered within 22 business days. If it doesn't arrive by then, I expect my issue to be resolved. I've called customer service so many times, I've lost track. It's February 23rd, and 22 business days have gone by without receiving the del...
I purchased a dress from Mango about a month ago, but the size didn’t fit, so I returned it the very next day. Despite a full month passing since the return, I still haven’t received my refund or any updates regarding the process. I’ve received no email or message about the refund status. When I co...
I bought a bag from Mango and chose in-store delivery so it would get to me faster. Even though it had been 15 days, the app still said that the item was "sent to the store," so I waited patiently. Finally, I couldn't take it anymore, so I called customer service. They told me that the product had b...
I ordered something nearly two months ago, and I still haven’t gotten it. Mango's customer service keeps sending the same generic reply, saying they've informed the right teams, but nothing has really changed. I keep asking them to either send my order or give me my money back, but there’s still no ...
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