When I try to log into my Mango account, I receive a message saying, “We’ve sent a password update email so you can place an online order,” but no email ever arrives. Because of this, I cannot access my account or place any online orders.
I’ve tried this about five times so far, and even though it says the email was sent each time, nothing is reaching my Gmail address.
I request that the email delivery be checked, the necessary technical review be carried out so my login issue can be resolved, and that I be informed once the issue is fixed.
Since Friday, I have been unable to log into my account on the Mango Turkey mobile app. Even though I have reset my password correctly multiple times, the app keeps showing an error message saying that my password is incorrect, preventing me from logging in. So far, I’ve changed my password around 1...
On October 6, 2025, I placed an order from Mango’s online store (Order No: ES211I). The estimated delivery window was October 8–14, but today is October 14, and my order still hasn’t arrived. Moreover, I haven’t received any updates or notifications about the delay or the current delivery status. W...
I recently returned two items purchased online from Mango in the same return package, but I have yet to receive a refund. To make matters worse, I never received the products I ordered for a later date, and I have yet to receive a refund for them. I'm hoping for a full refund for my entire order bec...
The delivery time for the product was significantly delayed and I have yet to receive my shipment. Despite being told that the delivery would be arriving soon, I have not been provided with a tracking number and it is impossible to determine the whereabouts of my purchase. The customer service provi...
I placed an order for a bag from Mango on April 17th, but here we are on June 29th, and it still hasn't arrived. I have reported the situation multiple times and sent emails, but no action has been taken. What's more, the website states that the purchase cannot be refunded as if I have received the ...
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