On October 6, 2025, I placed an order from Mango’s online store (Order No: ES211I). The estimated delivery window was October 8–14, but today is October 14, and my order still hasn’t arrived. Moreover, I haven’t received any updates or notifications about the delay or the current delivery status.
When I contacted Mango customer service, I only received a generic response saying “your order is being prepared; we will update you soon” — with no concrete solution or timeline provided. This was my first online purchase from Mango, and encountering such an issue has been very disappointing.
I request that the delay be resolved immediately and that my order be delivered to my address in İzmir as soon as possible.
On September 29, 2025, I placed an order on Mango’s online store with the order code ermnmq. My total purchase amount was $94, and I paid by credit card. The delivery address for my order was Çayeli, Rize. However, despite the time that has passed, my order status still shows “being prepared.” The ...
On September 28, 2025, I placed an order on Mango’s official website under order number erjv75. I paid by credit card and expected the product to be delivered to my address in Istanbul. However, to this day, the order has not been delivered, and I have not received any updates or notifications regar...
I placed an online order from Mango’s website (Order No: ES0QXX) and paid ₺9,604.00 by credit card. At the time of purchase, the estimated delivery time was 6 days, but 4 days have already passed, and my order still hasn’t been delivered. On October 15, 2025, I contacted Mango customer service. Dur...
On September 27, 2025, I placed an order directly from Mango’s official website under order number ERIİ74, spending a total of ₺1,299. The delivery address was Rize Merkez, Müftü Mahallesi, Atatürk Caddesi, Akgün Apartment, Floor 3. However, eight days have passed, and my order still shows as “being...
On October 7, 2025, I placed an order for a pair of pants from Mango’s online store (Order No: ES27JT) and made the payment using my credit card. Howe...
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