I purchased a 6-person dinnerware set from Madame Coco, ordering two boxes to complete the set. However, one of the plates in one box arrived broken. When I contacted customer service, I was told that I needed to return the entire box rather than just replacing the broken plate. This is incredibly frustrating, as I only need one plate to complete the set, and now I am being forced to return everything. Madame Coco has not provided a solution to supply the broken piece, leaving me with an incomplete set. I expect Madame Coco to take responsibility for this issue and send a replacement plate immediately. Please resolve this problem promptly.
I ordered a 12-person dinner set from Madame Coco, but the plates arrived broken. To make matters worse, the packaging was filthy, with holes, friction marks, and even bird droppings on it. This is unacceptable for a brand that should prioritize quality and hygiene. I expect Madame Coco to take res...
I received my order today, placed on December 22nd, only to find the package damaged. The set I ordered has missing pieces. Unfortunately, this is a recurring issue every time I order from Madame Coco. The only resolution offered is a refund, yet I'm not interested in returning the product or going ...
Every time I order from Madame Coco’s online store, my items arrive broken. They are carelessly packed in empty boxes with no protective wrapping, making damage inevitable. To this day, not a single order has arrived in good condition! To make things worse, they refuse to replace broken items, forc...
I purchased an orange nonstick (teflon) cookware set from the Madame Coco official website. At first, I kept the set unused and sealed in its original packaging. However, when I finally started using it a few months later, the inner coating began peeling and deforming almost immediately after each u...
On August 24, 2024, I purchased a cookware set from Madame Coco, expecting quality and durability. However, within just a month, the set became completely unusable. I never imagined facing this level of disappointment with a product from Madame Coco, but I’m shocked that such a low-quality item was ...
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