On August 24, 2024, I purchased a cookware set from Madame Coco, expecting quality and durability. However, within just a month, the set became completely unusable. I never imagined facing this level of disappointment with a product from Madame Coco, but I’m shocked that such a low-quality item was even put up for sale. I am now left with a cookware set that I cannot use, despite the significant amount I spent. I am requesting an urgent resolution for this issue, as I believe Madame Coco should stand by the quality of the products they offer and provide a replacement or refund for this purchase.
On November 27, 2024, I placed an order on Madame Coco’s website with order number 2774916632029804. However, after a short period of use, I noticed serious quality issues with the products. They began to deform, unravel, shed fibers, and develop excessive pilling, making them look worn out and chea...
I recently purchased a pot from Madame Coco, excited to add it to my collection. Unfortunately, after just the second wash, the pot began peeling, and its color faded. I hand-washed it carefully, but the wooden handle lost its color, and the gold details developed a dark discoloration. I originally...
I purchased an orange nonstick (teflon) cookware set from the Madame Coco official website. At first, I kept the set unused and sealed in its original packaging. However, when I finally started using it a few months later, the inner coating began peeling and deforming almost immediately after each u...
On October 14, 2024, I placed an order through Madame Coco’s store, but the status still shows “order in progress.” Despite reaching out to customer service, I haven’t received any clarity or resolution. The payment was processed immediately at the time of purchase, yet I’m left waiting indefinitel...
I received my order today, placed on December 22nd, only to find the package damaged. The set I ordered has missing pieces. Unfortunately, this is a recurring issue every time I order from Madame Coco. The only resolution offered is a refund, yet I'm not interested in returning the product or going ...
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