I placed an order on April 24th through Madame Coco’s official website, expecting a smooth shopping experience. Instead, I’ve been left frustrated and disappointed. As of today, I still haven’t received my package. After investigating the issue, I discovered that my order was canceled without any no...
"The requested photos are attached."
I ordered the Madame Coco Belda mirror 30 days ago, and this entire experience has been a nightmare. The first order never even arrived. I spent 20 da...
I purchased a bridal product during Madame Coco’s November campaign at a great price. However, Hepsijet courier, unable to deliver it, returned the item to Madame Coco without notifying me. Despite repeatedly calling Madame Coco to request they resend the item and explaining that it is no longer in ...
I placed an online order through Madame Coco, but it was canceled without any explanation, and I still have not received my refund. I reordered the same items, expecting them to be delivered today. I stayed home waiting, but once again, the order was canceled. This level of service is completely unp...
On October 14, 2024, I placed an order through Madame Coco’s store, but the status still shows “order in progress.” Despite reaching out to customer service, I haven’t received any clarity or resolution. The payment was processed immediately at the time of purchase, yet I’m left waiting indefinitel...
I ordered two products from Madame Coco, but more than 10 days passed, and they never arrived. When I called to inquire, I was told that the items were damaged and had been sent back. Later, I was informed that my order had been canceled. It has now been almost 20 days, and I still haven’t received...
I ordered 4 bed linens from Madame Coco on October 1, 2024, and it's been 11 days, but they still haven't arrived. Madame Coco and Hepsijet customer service haven't helped with the problem. My order number is 2725782592421284, and the Hepsijet tracking number indicates that the package has been in t...
I purchased a rug from Madame Coco, but I received a phone call informing me that it couldn’t be delivered due to insufficient stock. However, my refu...
On September 13, 2024, I placed an order for 5 carpets from Madame Coco, and they still haven't been delivered. When I called customer service on October 7, 2024, they informed me that the order was stuck in "approved" status, so the warehouse couldn't see it. They assured me the issue was resolved ...
I placed an order online to purchase 10 items at Madam Coco on December 3, 2023. I paid more than ₺3000 for that. Till today, January 23, 2024, they did not deliver my products and neither processed a refund. I wrote to them seven letters, but Madam Coco employees ignore my letters and do not return...
""I still haven't been contacted, you are a terrible company.""
