I just bought a blush from Mac, and I was disappointed because the packaging and the product itself didn't have any info about what's inside. I bought it without double-checking, and now I wish I hadn't. After checking the product's ingredients on Mac's website, I found out that it has harmful chemicals like aluminum, alcohol, titanium, and other substances.
I wanted to return the product I bought the next day because it had harmful ingredients that weren't mentioned. So, I reached out to the store and customer service, but they firmly refused to let me return or exchange it. They didn't help at all. I have the right to a 14-day cooling-off period, and they have to accept the return. If they don't process my return, I'll take it up with the Consumer Arbitration Board and consider taking legal action.
Mac Cosmetics does not respond to complaints. Despite calling customer service and being told that they would get back to me, they do not respond in any way and do not resolve issues, causing people to suffer. They provide incomplete information before purchase. I want my grievance to be resolved, otherwise, I will file a lawsuit.
I recently purchased a blush from Mac Cosmetics without checking the ingredients beforehand, as there was no information on the product itself. However, after buying, I received a boxed product that disclosed its contents. To my surprise, the blush contained harmful chemicals such as aluminum, alcoh...
I recently purchased a brown eyeliner from a MAC Cosmetics retailer, and I'm extremely upset about the severe allergic reaction and infection it has caused. This experience has been terrible, and I'm determined to get to the bottom of this issue. I trusted the MAC brand and paid a premium price for ...
I recently purchased a Mac mascara, expecting a high-quality product from such a globally recognized brand. However, as soon as I applied the mascara, I began experiencing severe sensitivity and allergic reactions in my eyes. My eyes started burning intensely and tearing uncontrollably, making it im...
I am deeply saddened by the damage these two MAC products have caused to my skin. After starting to use the items I purchased from MAC, as shown in the image I shared, my face began developing incredibly severe acne and inflamed, pus-filled redness. I have used many of their products, even purchasin...
I purchased a MAC mascara, expecting high quality from a premium brand. This is not a cheap product, so naturally, I assumed I was investing in a reliable and effective mascara. Unfortunately, the experience has been a complete disappointment. The first time I applied it, the mascara clumped horrib...
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