MAC Cosmetics Brown Eyeliner Caused Allergic Reaction and Infection

May 30, 2024 7:49 PM35

I recently purchased a brown eyeliner from a MAC Cosmetics retailer, and I'm extremely upset about the severe allergic reaction and infection it has caused. This experience has been terrible, and I'm determined to get to the bottom of this issue.
I trusted the MAC brand and paid a premium price for what I thought would be a high-quality product. Instead, I've ended up suffering and feeling cheated. I'm planning to get a doctor's report to document the reaction.
I want to return this product immediately and receive a full refund. More importantly, I need MAC to address my situation and make things right. This experience has completely shattered my trust in the brand, and I don't think I'll ever buy MAC products again.
I'm seeking compensation for the harm caused and a resolution to this distressing situation.

May 31, 2024 4:26 PM (20 hours after complaint)

Dear Valued Customer, We would like you to know that we are sorry for the situation you have experienced. Since we are not a member of the Şikayetvar.com platform, we are unable to access your information. We kindly ask you to contact our call center so that a request can be created regarding your process. Thank you for your understanding. Best regards.

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