"I requested support through Penta and they helped me quickly. I thank them for their attention."
I have been experiencing issues with both the buttons and the scroll wheel on my black Logitech G305 mouse for about six months. Some buttons work intermittently — sometimes they respond, sometimes they don’t. Additionally, when I scroll the round wheel upwards, the page moves down instead. The prod...
I sent my Logitech keyboard for warranty repair because some keys weren’t working. The keyboard and its box were in perfect condition with no scratches when I sent them. However, when I got the product back, the box was torn apart, and the keyboard was scratched and damaged, especially the keys and ...
I’ve been facing issues with my Logitech headset—it won’t charge, and I keep getting an update error. I’ve been trying to get help through their live support, but I haven’t received any response yet. For a service that claims to be 24/7, all I’m getting are automated replies, and my problem has been...
I have a Logitech Superlight mouse, and the middle button is malfunctioning. I contacted live support, but they’ve made the process unnecessarily difficult. First, they asked for the mouse’s TN ID, which I provided. Then, they requested a video of the issue, which I also sent. Despite this, my mouse...
I recently purchased the Logitech G29, and after just 1.5 days of use, I've encountered several issues. When I turn the steering wheel to either side, it is extremely slow to self-center. It makes a strange ticking sound while attempting to correct itself, and the wheel also subtly shifts left and r...
On November 14, 2023, I purchased a Logitech Superlight mouse from a Media Markt store. Despite being less than a year old, the scroll wheel has started malfunctioning. When I scroll down, it often registers as up, and vice versa. Sometimes, it doesn’t register any input at all, especially during ga...
I’m experiencing multiple issues with my Logitech G513 mechanical gaming keyboard. Some keys, like the M, Ö, and FN keys, are not working at all, and the lighting on certain keys is either off or displaying different colors than expected. Despite following all troubleshooting steps, nothing has reso...
I purchased a Logitech G735 headset from Media Markt, and it broke due to a non-user-related issue. I went to the Denizli Media Markt store to send it for repair, and it reached Logitech’s service center. Later, I was informed that they couldn't replace the product due to stock shortages and that Me...
I purchased the Logitech G502 Hero mouse around 5 months ago, and now the left click produces an annoying spring and vibration sound with every click. It’s so frustrating that each time I click, there’s a constant "grinding" feedback. Despite providing the invoice, Logitech refused to support my cla...
I purchased a Logitech M330 Silent Mouse from Media Markt on November 2, 2023. Not even a year later, the middle button (scroll wheel) has stopped working. I’ve used Logitech products before, and they lasted for years without any issues, which is why I trusted the brand again for its quality and dur...
I purchased the Logitech Pebble mouse online, and while it worked perfectly at first, I’ve recently started hearing a squeaking noise every time I use the scroll wheel. Although it’s still functional, the sound is incredibly annoying, especially during long use. The mouse is still under warranty, an...
I've had my Logitech headset for only six months, and suddenly, the sound from the left side stopped working entirely. I trusted Logitech for quality, but this issue has left me in a difficult spot, as I rely on the headset daily. I bought this product expecting it to last much longer without such a...
"Thank you"
Unfortunately, my Logitech MX Master 3s mouse started acting up right before its 2-year warranty was about to end. I reached out to the company's supp...
Hello, I have an unbelievable story to share about Logitech. It happened 4 years ago, and whenever I think about it, I question life once again. On April 19, 2020, I contacted s******@logitech.com, and Logitech employee Jennifer D. got in touch with me. - I mentioned that I needed help with the easi...
I purchased a Logitech iPad keyboard from Gürgençler, and when it malfunctioned, we faced immense difficulty trying to return it under warranty. Despite multiple calls to customer service and visiting various stores, the product was finally taken by the technical service at Maltepe Piazza Mall after...
In November 2019, I bought a Logitech G402 gaming mouse from Hepsiburada. The product I bought failed within 2 years and was replaced with a new one from Hepsiburada. The new one arrived in January 2021. The newly sent device failed as of 10.07.2023. When I conveyed the issue to Hepsiburada, they sa...
A while after I bought my Logitech G Pro wireless brand and model, I had a battery problem while it was under warranty. I can't use the product that I bought wirelessly, its charge takes about 1-2 hours at most. I reported my situation to them 15 days ago with ticket number 11216823 at https://suppo...