On November 14, 2023, I purchased a Logitech Superlight mouse from a Media Markt store. Despite being less than a year old, the scroll wheel has started malfunctioning. When I scroll down, it often registers as up, and vice versa. Sometimes, it doesn’t register any input at all, especially during gaming, which is incredibly frustrating. I want to know how I can proceed with getting this product exchanged or repaired. I expect Logitech to provide a solution quickly, as this issue severely impacts the mouse's performance. Please let me know the steps to resolve this problem.
I purchased the Logitech Pro X Superlight mouse, and I’m experiencing serious issues with the scroll wheel. Sometimes it doesn’t work at all, other times it lags and moves erratically. Occasionally, when I scroll down, it moves up instead. I’m also facing similar problems with my Logitech G733 heads...
I purchased a Logitech M330 Silent Mouse from Media Markt on November 2, 2023. Not even a year later, the middle button (scroll wheel) has stopped working. I’ve used Logitech products before, and they lasted for years without any issues, which is why I trusted the brand again for its quality and dur...
I have a Logitech Superlight mouse, and the middle button is malfunctioning. I contacted live support, but they’ve made the process unnecessarily difficult. First, they asked for the mouse’s TN ID, which I provided. Then, they requested a video of the issue, which I also sent. Despite this, my mouse...
I’ve been having a serious issue with the scroll wheel on my Logitech G705 mouse for about two months now — it no longer scrolls up or down. I purchased the product on October 29, 2023, from Amazon, and it is still under warranty. I contacted Amazon customer service to resolve the issue and provided...
I purchased the SteelSeries Prime Plus mouse just six months ago, and now the scroll wheel is malfunctioning. Instead of smoothly scrolling down, it randomly scrolls up on its own. After researching, I found that many users report this as a common issue, yet SteelSeries continues to sell the produc...
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