I have been experiencing a problem with the left side button on my Logitech MX Master 3S mouse for about five months now, where it does not press down and has an absurd deformation. I purchased the product from Amazon and have the warranty and invoice. The problem keeps recurring, especially with the left side button. I tried to contact Logitech technical support or customer service, but I couldn't get in touch with them. Since the product is under warranty, I want my grievance to be addressed and my request for a product replacement to be fulfilled. I couldn't connect to Logitech support either by phone or by messaging them on the website as they instructed. I wasted about an hour; first, they put me through a chatbot, and then I couldn't talk to anyone at all. They don't even listen to your problem. I've been waiting to connect to messaging for 40 minutes. Next time I buy any Logitech product, I will proceed as if there is no warranty process.
I purchased a Logitech MX Master 4 mouse about 20 days ago from a retail store. The product is under warranty, and I also purchased extended warranty coverage. Recently, the left-click button has started malfunctioning. Sometimes it doesn’t respond at all, the click sensitivity is inconsistent, and...
Promising comfort and efficiency for designers and heavy computer users, the Logitech MX Master 3S has unfortunately turned into a major disappointment. The left-click issue has practically become a chronic problem with this model. I am one of the many users suffering from this defect. Even a single...
I have a Logitech Superlight mouse, and the middle button is malfunctioning. I contacted live support, but they’ve made the process unnecessarily difficult. First, they asked for the mouse’s TN ID, which I provided. Then, they requested a video of the issue, which I also sent. Despite this, my mouse...
I have been experiencing issues with both the buttons and the scroll wheel on my black Logitech G305 mouse for about six months. Some buttons work intermittently — sometimes they respond, sometimes they don’t. Additionally, when I scroll the round wheel upwards, the page moves down instead. The prod...
I purchased a Logitech Pebble M350 mouse, and after 8 months, the left click started malfunctioning. I’ve tried all the solutions I found online, but nothing worked. I’ve also attempted to open a support ticket through the Logitech website, but I keep getting redirected to the English page, and I ha...
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