I am writing to convey my deep dissatisfaction with LightInTheBox. I made a purchase on September 10, 2023, but unfortunately, it hasn't been delivered yet.
According to my account on LightInTheBox, the order has been marked as "delivered" and is currently "awaiting confirmation." I've been getting this email asking me to confirm that I got the order, but no matter how many times I click "No," nothing seems to change.
The order I placed on Lightinthebox on September 10, 2023, has still not arrived. When I check the account I ordered from, it says the order has been delivered and is awaiting confirmation. In the email I received, they included a mini-survey about whether the order was received or not. I clicked the No button multiple times, but to no avail...
There is still no response.
I placed an order on Lightinthebox.com, and the app shows that my item should be delivered this month. However, the shipping company claims my package has been returned, and I haven't received a refund. I have no idea where my product is, and despite providing my phone number, no one has contacted m...
I first saw the website a few months ago and was hesitant to order anything from them because I had never heard of them before. However, when I saw the website again a few weeks later, I decided to give them a try. I placed an order for a few items and was excited to receive them. A few days later,...
On March 10th, I made a purchase for a dress from LightInTheBox to wear to my cousin's wedding on March 25th. I saw on their website that the delivery date was set for March 14th, so I assumed I had ample time before the wedding. Nevertheless, on March 13th, LightInTheBox reached out to me to expres...
I purchased a product from LightInTheBox around December and completed the payment. However, the package got stuck at customs in a nearby city. I received a notice stating that I needed to go to customs within seven days to pay the postal and customs fees for shipment number 141, which was subject t...
I can't even begin to describe the emotional roller coaster that was my most recent pants order from LightInTheBox. First of all, fifteen days have passed since I placed the order, and you still have no idea what happened. Delays occurred during the customs process. I was hoping for a more promising...
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