I ordered a phone case from LightInTheBox two weeks ago and I still haven't received it. How long does it take?

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Xolvie
Xolvie Resolution Specialist March 03, 2024 1:25 pm

Typically, LightInTheBox provides two delivery options: standard and express. For international shipments, standard delivery typically takes 10-20 business days, while express delivery can arrive in 5-8 business days.

To track your order, go to LightInTheBox's "Order & Package Tracking" page at https://www.ship24.com/tracking. On this page, enter your order number and email address, and then click "Track." You can check the status of your order here, including its location and estimated delivery date.

If your order is taking longer than expected, please contact LightInTheBox customer service. You can contact them via their website or social media accounts. Provide them with your order number and ask about the delay. They should be able to provide you with additional information and potential solutions to address the problem.

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