Xolvie Resolution Specialist March 03, 2024 1:45 pm
If you haven't received your LightInTheBox order, you can take the following steps to resolve the issue:
• Track your order: Start by logging into your LightInTheBox account. The "My Orders" section allows you to conveniently track the status of all of your orders. This allows you to track the status of your shipment and see if there are any updates on delivery.
• Request Assistance: If you are unable to locate your order or are concerned about its delivery, you can contact LightInTheBox directly. Simply click on the corresponding order in the "My Orders" section to request assistance. This action will take you to the order details page, where you can access additional assistance options.
Contact Support. On the order details page, click the 'Contact Us' button to access a variety of help options based on your order status. This feature allows you to contact LightInTheBox customer support for personalized assistance with your specific order. Whether you have a question about the delivery status or another concern, their support team is available to help resolve issues quickly.
If you appreciate these tips, feel free to share your thoughts in the comments.
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