Lenovo Service Is Uncaring About Customers
Because the screen on my Lenovo tablet was cracked, I took it to the service center. To my surprise, the service center demanded a screen replacement fee that was nearly as much as the cost of a new device. In light of this, I declined the repair and instead requested that they send my tablet back after I paid a service fee of nearly 500 TL. Despite having paid the service fee, I'm still waiting for my tablet after a month. This entire experience has left me frustrated and disappointed. I trusted Lenovo's service to provide a reasonable solution, but the exorbitant fees and delay have only added to my annoyance. Lenovo's reputation is at stake, so I hope they address this issue as soon as possible.
Dear Customer, Thank you for sharing your experiences and opinions regarding Lenovo products and services. Your customer advisor will contact you via phone or email as soon as possible to assist you with the complaint you mentioned on the sikayetvar.com platform. Best regards, Lenovo Turkey
Dear Customer, Thank you for sharing your experiences and opinions regarding Lenovo products and services. You have been contacted by phone regarding the matter. For any support and information, you can reach our call center. Thank you for choosing Lenovo, and we wish you a good day. Sincerely, Lenovo Turkey
