My Lenovo Tablet Stuck in Service for 1.5 Months Despite Payment

Gözde
Gözde
Lenovo
September 12, 2023 9:44 AM32

Despite having paid the fees, my Lenovo tablet has been in technical service for 1.5 months. It's highly infuriating, and Lenovo's technical support in Turkey appears to have no regard for customer satisfaction. I've contacted them at least 20 times, and no one seems willing to help. I urgently request that my tablet be delivered by courier as soon as possible. This never-ending delay has hampered my work and daily life. It's disappointing to encounter such a lack of customer service from a reputable company like Lenovo. I'd appreciate any help you can give me to resolve this situation and finally get my tablet back. Lenovo needs to improve its customer service and prioritize problem resolution.

September 12, 2023 1:15 PM (3 hours after complaint)

Dear Customer, Thank you for sharing your experiences and opinions regarding Lenovo products and services. Your customer advisor will contact you via phone or email as soon as possible to assist you with the complaint you mentioned on the sikayetvar.com platform. Best regards, Lenovo Turkey

September 12, 2023 1:31 PM

Dear Customer, Thank you for sharing your experiences and opinions regarding Lenovo products and services. You have been contacted by phone regarding the matter. For any support and information, you can reach our call center. Thank you for choosing Lenovo, and we wish you a good day. Best regards, Lenovo Turkey

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