Lenovo Declares My Tablet with Cracked Screen a Wreck and Offers Silly Refund!

Şeyma
Şeyma
Lenovo
December 14, 2023 12:46 AM32

Lenovo tablet's screen ended up cracking. the service's response is so confusing - they said my tablet screen is completely wrecked. It's kinda weird and makes me wonder if the product is any good at all, I mean who wouldn't question this?? kinda funny and sad that they thought a cracked screen was a total loss and gave a not-so-great compensation. We used to trust the Lenovo brand, maybe if we went with a different brand, they would've had our back with their product better. checking out other complaints and it seems that lots of people have been given crappy compensation for their messed up devices. We're pretty bummed about this situation. 

December 14, 2023 9:24 AM (8 hours after complaint)

Dear Customer, Thank you for sharing your experiences and opinions regarding Lenovo products and services. Your customer advisor will contact you via phone or email as soon as possible to assist you with the complaint you mentioned on the sikayetvar.com platform. Sincerely, Lenovo Turkey

December 14, 2023 9:33 AM

Dear Customer, Thank you for sharing your experiences and opinions regarding Lenovo products and services. You have been contacted by phone regarding the matter. For any support and information, you can reach our call center. Thank you for choosing Lenovo, and we wish you a good day. Sincerely, Lenovo Turkey

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