On November 16, I ordered a Lenovo Ideapad Gaming 3 from the online store. The device quickly discharges, and I contacted A101 ® to inform them that I want to return the product. They told me about the need to provide a service report and comply with the return conditions within 15 days. I contacted Lenovo, and they told me that before sending it to the service, it is necessary to update the BIOS. After remote connection and installing updates, the BIOS was updated, but the problem persisted. I was suggested to perform a formatting using an empty flash drive, but the issue did not disappear. Eventually, the device was sent to the service in Istanbul, the battery was replaced, but the problem remains. Again, the charge does not hold, and I requested a defect report, expressing my desire to return the product. No one is trying to solve the problem. I am simply dismissed, offered remote connection and testing, saying that they might send the device to service again. Why should I spend my time on all these details? The computer is defective, and even the service couldn't solve the problem. I don't want this computer. I am greatly bothered by all this bureaucratic process. I work, and I don't have time for this.
We purchased the Lenovo Ideapad Gaming 3 laptop approximately 23 months ago. Since the moment of purchase, its battery quickly discharges when in use, such as browsing the internet, without being connected to the charger. I contacted Lenovo support regarding this issue. They said, 'Let's take a look...
I bought a laptop, "Lenovo Ideapad Slim3 core i3," just 3 days ago from the store. The device does not meet the stated specifications and quality that the staff mentioned. It charges abnormally quickly and also discharges rapidly. It heats up quickly, sometimes emitting unpleasant sounds in the back...
My Lenovo Ideapad Gaming 3 suddenly displayed a blue screen and then started reporting that it couldn't detect the graphics card. I called the authorized service center and explained the issue. I was told that formatting might resolve the problem, and we formatted the computer. After that, it seemed...
There are issues with the battery of my Lenovo Ideapad gaming 3 16AIH7 model laptop, which I purchased in Turkey on August 31, 2023. Despite multiple contacts with the authorized service and numerous attempts to explain the problem, they consistently claimed that this was normal. However, I later di...
My Lenovo Ideapad Gaming 3 Intel Core i7 11390H 16GB 512GB SSD RTX 3050 laptop, covered by warranty, was shipped with a 135W power adapter instead of the specified 170W. After contacting Lenovo customer support, they assured me of an exchange for the 170W product and instructed me to send back the c...
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