We purchased the Lenovo Ideapad Gaming 3 laptop approximately 23 months ago. Since the moment of purchase, its battery quickly discharges when in use, such as browsing the internet, without being connected to the charger. I contacted Lenovo support regarding this issue. They said, 'Let's take a look at the laptop's battery condition.' The laptop was with me at home, so they scheduled a meeting. On the day of the meeting, I brought the laptop to my office, but they did not call me. Later, I received an email and a message: 'You will need to call at this time on this day.' Again, they did not call me. 'We couldn't reach you with your request,' they said. They later changed the hours and sent me another email, but again did not call. Then they called at a later time. I said that I don't have the laptop with me and that I no longer want assistance because I plan to sell the laptop and switch to another brand. After that, they sent me the following email:
Dear customer! We tried to call you, but couldn't reach you. Therefore, the corresponding request is closed. To receive support for any ongoing issues, you can contact our call center from 09:00 to 18:00. Thank you for your understanding.
On November 16, I ordered a Lenovo Ideapad Gaming 3 from the online store. The device quickly discharges, and I contacted A101 ® to inform them that I want to return the product. They told me about the need to provide a service report and comply with the return conditions within 15 days. I contacted...
I bought a laptop, "Lenovo Ideapad Slim3 core i3," just 3 days ago from the store. The device does not meet the stated specifications and quality that the staff mentioned. It charges abnormally quickly and also discharges rapidly. It heats up quickly, sometimes emitting unpleasant sounds in the back...
There are issues with the battery of my Lenovo Ideapad gaming 3 16AIH7 model laptop, which I purchased in Turkey on August 31, 2023. Despite multiple contacts with the authorized service and numerous attempts to explain the problem, they consistently claimed that this was normal. However, I later di...
I purchased a Lenovo Ideapad Gaming 3 from Vatan in October 2023, and from the very first day, I have been experiencing black screen errors. Due to university commitments, I delayed sending it for service until August 2024, when I had less reliance on the device. However, the service team returned i...
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