My Lenovo Ideapad Gaming 3 suddenly displayed a blue screen and then started reporting that it couldn't detect the graphics card. I called the authorized service center and explained the issue. I was told that formatting might resolve the problem, and we formatted the computer. After that, it seemed to be fixed. However, the next day, the same error reappeared: "no connected graphics card." The computer couldn't detect the graphics card, but it continued to work. I contacted the authorized service again, and they advised me to bring it in for service. Today, I brought it in for repair. I was told that they would provide me with a price quote, and if I agreed, after payment, they would proceed with the repair. Otherwise, I would have to pay 400 ₺. With no other choice, I agreed to the offer and left the computer. However, an hour later, I received a message with a price quote of 25,700 ₺. This seemed strange to me, so I called the authorized service to inquire about the high price. They explained that there is an issue with the motherboard, and it needs to be replaced. I checked the prices for a new laptop online and saw that it costs 19,000 ₺. However, the authorized service was demanding 25,700 ₺ just for replacing the motherboard, which I find peculiar. I expressed my dissatisfaction and stated that I do not agree with such an offer. Now I don't know what to do. I turned to the authorized service, considering it the most reliable place, but received such a strange proposal. If this is not unusual, then what is it? Please provide an explanation.
My Lenovo laptop experienced screen freezing issues after the warranty expired. I contacted the authorized service center in Maltepe, Istanbul. There, I witnessed another customer unable to afford the repair cost for the same issue, resulting in them taking back their product. The next day, I was in...
On November 16, I ordered a Lenovo Ideapad Gaming 3 from the online store. The device quickly discharges, and I contacted A101 ® to inform them that I want to return the product. They told me about the need to provide a service report and comply with the return conditions within 15 days. I contacted...
I own two Lenovo laptops—an i7 model I use for professional purposes and an Ideapad 3 that I use solely for writing. While my i7 laptop experienced a "W" key malfunction during the warranty period and was repaired under warranty, my Ideapad 3 recently developed an issue with the left Shift key. I se...
The product series is PCG Think Notebook 21J80032TR, and I purchased this Lenovo laptop for ₺46,000. After seven months of use, several keys on the keyboard stopped working, so I sent the device to the authorized service center. They claimed to have replaced the keyboard and returned the laptop. How...
The laptop I purchased from the Media Markt store suffered damage in an accident and subsequently would not turn on. Naturally, I sent the product through Media Markt to the Lenovo service center. A repair request was submitted for the amount of 10,280 ₺, and I paid this amount. The product was in t...
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