My Lenovo Ideapad Gaming 3 Intel Core i7 11390H 16GB 512GB SSD RTX 3050 laptop, covered by warranty, was shipped with a 135W power adapter instead of the specified 170W. After contacting Lenovo customer support, they assured me of an exchange for the 170W product and instructed me to send back the current product to the provided addresses. However, starting from 10.11.2023, on the third attempt, they refuse to accept my product and return the shipment. Customer service representatives, namely A***, K****, and finally S****, have consistently engaged in deceptive communication, leading me astray, causing not only a waste of my time but also incurring shipping costs. I cannot comprehend how a leading company like Lenovo allows the presence of such irresponsible employees. I demand an urgent resolution to this issue and want to make it clear that I will utilize all my legal rights.
I have been using my Lenovo Ideapad Gaming 3 laptop for two years, but I’ve encountered a major issue. When playing demanding games like CS 2, the battery drains rapidly, even when the laptop is plugged in. For example, within just 30 minutes of gaming, the charge dropped by 47%, despite being conne...
I recently purchased the Lenovo LOQ 15IAX9 (83GS), and I’m facing a significant issue: while gaming with the laptop plugged in, the battery level drops consistently, leading to a battery drain. It’s clear that the included 170W adapter is insufficient for this device. Despite acknowledging the probl...
Even when it was plugged into a 135W charger, my Lenovo Ideapad Gaming 3 laptop was losing battery power and getting too hot. When I called technical support, they told me that it would be replaced with a 170W charger. I shipped them the 135W adapter, but they told me that the 170W chargers weren't ...
I purchased a Lenovo Gaming 3 laptop, and initially, everything seemed fine. However, soon after turning it on, I noticed it was blowing ice-cold air from the keyboard. While the FPS in games was initially good, I later experienced a drop in performance, and the cold air stopped coming from the lapt...
On November 16, I ordered a Lenovo Ideapad Gaming 3 from the online store. The device quickly discharges, and I contacted A101 ® to inform them that I want to return the product. They told me about the need to provide a service report and comply with the return conditions within 15 days. I contacted...
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