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La Roche – Posay

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La Roche – Posay

Complaints

21 complaints
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La Roche Posay Anthelios Untinted Mineral 50 Has Disgusting Smell

Stacey
Stacey
March 28 6:27 PM23

I recently purchased two La Roche Posay Anthelios Untinted Mineral 50 sunscreens from two different CVS locations in Cal...

La Roche-Posay Effaclar Duo+ From Jumia Smells Different—Is It Fake?

Karemi
Karemi
March 23 11:12 PM21

I purchased a La Roche-Posay Effaclar Duo+ cream from Jumia and received the product on March 23, 2026. When I got home...

La Roche-Posay Face Wash Pump Releases Brown Liquid

Ziyana
Ziyana
March 8 7:58 PM53

I am writing regarding a problem I experienced with a La Roche-Posay Toleriane Purifying face wash that I have been usin...

1

La Roche Uvmune 400 Smell So Bad

Burcu
Burcu
March 7 11:19 AM43

I purchased a La Roche-Posay Anthelios UVMune 400 sunscreen in August 2025. I only opened the product last week and from...

La Roche Uvmune 400 Smell So Bad
1

Is My La Roche-Posay Product a Fake? QR Code Leads to a Suspicious Website

twisha
twisha
August 22, 2025 9:44 PM117

I believe La Roche–Posay product I received from one of India’s biggest e-commerce website is counterfeit because when I...

1

La Roche – Posay Cicaplast Baume B5 Fake or Real?

Sahreen
Sahreen
August 12, 2025 9:53 AM223

I recently purchased La Roche-Posay Cicaplast Baume B5, but I strongly suspect it is fake. The texture, packaging, and s...

La Roche – Posay Cicaplast Baume B5 Fake or Real?
1

Amazon Sold Me La Roche – Posay Toleriane Sensitive Cream That Irritated My Skin

Ebru
Ebru
April 18, 2025 2:04 AM81

I bought the "La Roche-Posay Toleriane Sensitive" cream from Amazon, sold directly by Amazon Prime itself, under the La ...

Amazon Sold Me La Roche – Posay Toleriane Sensitive Cream That Irritated My Skin
Amazon Sold Me La Roche – Posay Toleriane Sensitive Cream That Irritated My Skin

La Roche-Posay Uvmune 400 Sunscreen Has Different Barcode on Product and Box

Aysima
Aysima
March 1, 2025 1:16 PM179

I checked the barcode number on the box of my La Roche-Posay Uvmune 400 sunscreen through ÜTS, and it turned out to be o...

La Roche-Posay Uvmune 400 Sunscreen Has Different Barcode on Product and Box
La Roche-Posay Uvmune 400 Sunscreen Has Different Barcode on Product and Box
1

La Roche – Posay Increased Price After Canceling My Serum Order on Trendyol

Merve
Merve
January 6, 2025 9:52 PM40

I ordered a serum from La Roche Posay's Trendyol store on December 24, 2024. Although the product was shipped, it remain...

Why Is La Roche-Posay Anthelios UVMUNE 400 Doubtful in Authenticity?

Mohamed
Mohamed
May 12, 2024 12:14 AM217

Is this product: Original or fake? LA ROCHE-POSAY LABORATOIRE DERMATOLOGIQUE ANTHELIOS UVMUNE 400 50+ High Protection An...

Why Is La Roche-Posay Anthelios UVMUNE 400 Doubtful in Authenticity?
Why Is La Roche-Posay Anthelios UVMUNE 400 Doubtful in Authenticity?
Why Is La Roche-Posay Anthelios UVMUNE 400 Doubtful in Authenticity?
Why Is La Roche-Posay Anthelios UVMUNE 400 Doubtful in Authenticity?

La Roche – Posay Burned My Skin, I Want Refund

Merve
Merve
March 11, 2024 3:21 AM343

Hello, I'm Merve Sez***. I've been using the #larocheposay brand occasionally for many years, and I buy it as I run out ...

La Roche – Posay Burned My Skin, I Want Refund
1

Problematic La Roche-Posay Sunscreen Price Increase

Büşra
Büşra
February 1, 2024 1:49 PM474

I've been a dedicated user and advocate for La Roche-Posay sunscreen, even persuading others to buy it. Regrettably, the...

Problematic La Roche-Posay Sunscreen Price Increase
1

Fake La Roche-Posay Sunscreen on Trendyol

Mehmet
Mehmet
October 2, 2023 9:44 AM1,090

I purchased two La Roche sunscreens from the seller Cosmolog on the Trendyol platform, and it turns out these products a...

Fake La Roche-Posay Sunscreen on Trendyol
Fake La Roche-Posay Sunscreen on Trendyol
1

La Roche-Posay Anthelios Dry Touch Spf 50+ Oily Skin Caused Acne

Ayşe
Ayşe
September 27, 2023 5:54 PM1,069

After using La Roche-Posay Anthelios Dry Touch SPF 50+ sun cream for oily skin, my skin broke out. I did not have any ac...

Acne Breakouts Despite La Roche – Posay Regular Use

Hatice
Hatice
June 24, 2023 6:16 AM1,432

I'd like to express my dissatisfaction with the La Roche-Posay products because I've been experiencing acne breakouts an...

1

La Roche-Posay Sunscreen Failed to Provide Protection

Gülpembe
Gülpembe
June 22, 2023 7:31 PM1,382

Hello, A few days ago, I went to a pharmacy store and bought some La Roche-Posay sunscreen. I've been using it for the p...

La Roche-Posay Effaclar Toner and Cleansing Gel Burned My Face

Ahsen
Ahsen
June 16, 2023 3:08 AM1,606

I can't believe what happened to my skin after I used the tonic and cleansing gel from La Roche-Posay Effaclar. On the f...

La Roche – Posay Lipikar Syndet Ap+ Cleansing Gel Irritated My Eyes

Begüm
Begüm
May 19, 2023 2:18 AM1,582

The La Roche Lipikar Syndet AP+ cleansing gel was awful for me because it made my eyes feel bad. Worse, it says it can b...

La Roche – Posay Lipikar Syndet Ap+ Cleansing Gel Irritated My Eyes
La Roche – Posay Lipikar Syndet Ap+ Cleansing Gel Irritated My Eyes
La Roche – Posay Lipikar Syndet Ap+ Cleansing Gel Irritated My Eyes
La Roche – Posay Lipikar Syndet Ap+ Cleansing Gel Irritated My Eyes

Skin Irritation from La Roche Posay, Dried My Mouth, My Skin Is Peeling

Ümmügülsüm
Ümmügülsüm
May 8, 2023 9:31 AM1,448

Just got the La Roche Posay Effaclar gel and Cicaplast products, hoping they're good for sensitive skin, these products ...

La Roche – Posay Effaclar Skincare Products Ruined My Face

Pervin
Pervin
April 9, 2023 11:51 PM1,360

I bought and used La Roche–Posay skincare products recommended online after analyzing my skin for acne and pimples on my...

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Frequently Asked Questions

To reach out to the La Roche-Posay customer line, dial 1-800-560-1803, available Monday through Friday, 9 am-7 pm EST. You can also go to the La Roche-Posay website and share your feedback by filling out an online form.

About La Roche-Posay

La Roche-Posay is a leading skincare brand known for its high-quality, effective, and safe products. The brand offers a wide range of skincare products, including cleansers, toners, serums, moisturizers, sunscreens, and more, that cater to different skin types and concerns. La Roche-Posay is recommended by dermatologists worldwide and is trusted by people of all ages and skin types.

One of the key features of La Roche-Posay products is that they are formulated with minimal ingredients and are free from parabens, fragrances, and other potential irritants. This makes the products suitable for sensitive skin and reduces the risk of breakouts. The brand is also known for its use of thermal spring water, which is rich in minerals and antioxidants and is beneficial for the skin.