I recently purchased two La Roche Posay Anthelios Untinted Mineral 50 sunscreens from two different CVS locations in California, one in Santa Barbara and one in Sonoma. Both products have an extremely unpleasant odor; as soon as I dispense the product into my hand, it smells strongly and distinctly like dog feces. This makes the product impossible for me to use. The first tube was bought at a CVS in Santa Barbara. I no longer have the box or the receipt, and I am no longer in Santa Barbara, so I cannot return this one to the store. The second tube was purchased later from a CVS in Sonoma, and it has exactly the same disgusting smell, which makes me believe this is not an isolated product issue. I plan to return the second bottle to CVS in Sonoma since I still have the box and receipt. However, I would like La Roche Posay to arrange a refund or suitable compensation for the first bottle that I can no longer return through CVS. I am willing to send the product directly to the company for inspection and quality control, as I will not be using it in this condition. I am disappointed that a product I trusted for facial sun protection has such an offensive odor, and I kindly request that this issue be reviewed and that I am assisted with a refund for the unusable first bottle.
I have been using La Roche-Posay Anthelios UVMune 400 SPF 50+ facial sunscreen for years, but for about the last year and a half, every product I have purchased has turned out to be defective. The texture is like curdled milk, with a grainy, uneven consistency, and it also has an incredibly bad smel...
Last Saturday, I purchased a La Roche Posay Anthelios UVMune 400 SPF50+ sunscreen from Mimoza Pharmacy in Ulus, Ankara. When I used the product for the first time, I immediately noticed a very unpleasant odor. Concerned that the sunscreen might be spoiled, I first consulted the pharmacy. They redire...
I purchased La Roche-Posay Anthelios sunscreen from C**** F****** Pharmacy in Denizli in August 2025. When I opened the product for the first time last week, I noticed that it was not like a normal sunscreen at all—it had an almost water-like consistency. Additionally, the product had a very strong ...
I purchased La Roche-Posay Anthelios UVMune 400 on February 27, expecting a high-quality sunscreen. However, as soon as I opened it, I was hit with a strong, unpleasant smell—like heavy spices and even cured meat! It’s nothing like any sunscreen I’ve used before, and the scent is overwhelming. When ...
For years I have been using La Roche-Posay Anthelios Uvmune 400 SPF 50+ face sunscreen, but for about a year and a half, I have been experiencing a serious quality problem; every product I buy has been defective. The texture of the product looks as if it has curdled milk, it comes in a grainy and no...
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