I purchased a La Roche-Posay Anthelios UVMune 400 sunscreen in August 2025. I only opened the product last week and from the very first use I noticed that it has an unusually watery consistency and an extremely unpleasant smell, very similar to mustard, which is completely different from what I expect from this product. Due to these concerns, I went back to the pharmacy where I bought it and explained the situation, but my complaint was dismissed and I did not receive any support or solution. The product’s lot number is 54XN8J. Considering both the texture and smell, I am worried about the quality and safety of this product and I do not want to use it on my skin. I kindly request that the product in this lot be checked and that I be provided with a refund for this defective sunscreen. I expect this issue to be examined and resolved as soon as possible.
I purchased the La Roche-Posay Anthelios UVMune 400 sunscreen from a pharmacy in March 2025, expecting premium quality from a brand that charges well above average. Instead, I was met with a strong, unpleasant spicy odor that makes the product completely unusable. This isn’t a slight scent—it’s over...
I purchased La Roche-Posay Anthelios UVMune 400 on February 27, expecting a high-quality sunscreen. However, as soon as I opened it, I was hit with a strong, unpleasant smell—like heavy spices and even cured meat! It’s nothing like any sunscreen I’ve used before, and the scent is overwhelming. When ...
About three weeks ago, I purchased two bottles of La Roche-Posay Anthelios Uvmune 400 sunscreen from Dermo Eczanem. Until now, I had no issues with the product. However, on March 10, 2025, I noticed a strong, unpleasant odor while applying it. The scent resembles spices or even pastırma (cured meat)...
On October 16, 2025, I purchased La Roche-Posay Anthelios UVMune 400 Sunscreen directly from the brand’s official Trendyol store (Order No: 10598023348). When I used the product for the first time, I immediately noticed that the cream’s color was yellow instead of white and that it had a very unplea...
For years I have been using La Roche-Posay Anthelios Uvmune 400 SPF 50+ face sunscreen, but for about a year and a half, I have been experiencing a serious quality problem; every product I buy has been defective. The texture of the product looks as if it has curdled milk, it comes in a grainy and no...
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