Kompanion 12-Month Subscription Cancellation Request

My nephew accidentally purchased a 12-month subscription on the Kompanion intermittent fasting app, and the payment went through my account without my permission. As soon as I saw the charge, I contacted my bank, but they told me to reach out to the app provider directly for a refund.

I sent an email to Kompanion immediately, explaining the situation and asking for a refund. But I never received a response. There was no confirmation, no follow-up—just silence. It’s incredibly frustrating not to have any customer support or contact number to resolve an unauthorized transaction.

This purchase was made without my knowledge or approval. It’s unacceptable that I’m expected to pay for a service I neither wanted nor used. I demand that Kompanion refund the full amount as soon as possible and provide an actual way for customers to reach out for urgent support.