I Am Demanding Kling AI Unlock My Paid 5,900 CLP Balance After a Successful Top-Up

I used the King IA app today, 31 August 2026, and made a top‑up of 5,900 Chilean pesos through Google Play with my registered bank card. The top‑up appears reflected as balance in my King IA account, however the app still shows that I need to recharge again and does not let me use the credited amount. I am attaching a screenshot of the credits screen where the balance is visible but the system continues to ask me to recharge. I have not made any other changes or purchases and this situation is preventing me from using the service normally. I kindly ask you to correct my account balance as soon as possible so that I can use the credits I already paid for, and to confirm by email or through the app once the issue has been resolved.