Kling AI Activation And Refund

I am a Kling AI user from Nigeria and I paid for a weekly package today with my Mastercard. I was charged twice, each time 2,320 Naira, even though I attempted to buy only one weekly plan. After these charges, I was still not allowed to generate images as expected from the plan. In addition to this, I previously paid about 1,000 Naira for a daily video feature. With that payment I was only able to generate a single 5‑second video around 9 pm and could not generate any more videos even though it was supposed to be a daily service. I log in to my Kling AI account with the email address mercyakino***@gmail.com. I kindly request that one of the 2,320 Naira payments be refunded and that my weekly plan be correctly activated on my account so I can generate images, and that the problem with the daily video feature be checked and my lost usage rights or balance be restored.