URGENT — Cancel Studio AI Subscription On Kling AI and Refund $59.88

I purchased a Studio AI Yearly subscription on kling.ai on August 15, 2026, for $59.88, but I did not intend to buy a yearly plan. My account is registered under the email address www.sansa***[email protected], and the order number is CPGLOINA-0002. On the purchase screen, I saw an option labeled something like “Activate for Free” or “Activate Free,” and I clearly remember the price showing as $0.00. Based on this, I believed I was simply activating a free feature, not purchasing a paid yearly subscription. I clicked the activation button twice and only afterward noticed that $59.88 had been charged to my card and that a Studio AI Yearly subscription had been created. Because I did not knowingly agree to purchase the $59.88 yearly subscription, I immediately contacted support as soon as I realized what had happened. At that point my subscription was showing as “Activating” so I was unable to cancel it myself through the interface. I request that you cancel the Studio AI Yearly subscription linked to this order immediately and issue a full refund of the $59.88 charge. I also ask that you confirm in writing that both the subscription has been cancelled and the refund has been processed.