I intended to purchase only a monthly subscription through Kling AI, but due to the system being misleading, I was charged an amount equivalent to an annual plan. While signing up, I selected what I believed was a monthly plan and proceeded with the payment. However, after completing the transaction, I realized that the system had automatically charged me for a yearly subscription. My clear intention was to purchase a monthly plan, and I did not knowingly or explicitly agree to an annual subscription.
On November 22, my credit card was charged $174, which was approximately $174 USD (no conversion needed). During the payment process, the amount was displayed in dollars, and I mistakenly assumed it was the monthly fee without calculating the exchange rate. As a result, I only realized afterward that I had been charged a much higher amount. In other words, even though I selected a monthly plan, the system charged me for an annual subscription.
As soon as I noticed the issue, I contacted Kling AI via email. Despite this, I received a response stating that the payment had been successfully processed and that no refund would be issued. Being charged an annual fee contrary to the plan I selected, and having my refund request denied, has caused me serious inconvenience.
I request that this $174 charge—made without my clear consent for an annual plan—be canceled, that the full amount be refunded to my credit card, and that my subscription be adjusted to a monthly plan only.
I have no current subscription with them but Kling AI still charging my payment card every month. When I checked my account, I essentially paid for nothing since no credits are being added. I tried several times emailing but never got a reply. Frustrated, I sent a note on their Discord and guess wha...
I signed up for Kling AI, an artificial intelligence platform, to create a video. I paid ₺9 for the service and used it for about a week without any major problems. However, when I tried to cancel my membership by clicking the link they provided, things went completely wrong. They claim they sent a ...
I subscribed to the Kling AI individual monthly plan on March 4th, directly through the company’s website in Brazil, and since yesterday I have been trying unsuccessfully to cancel this subscription. When I access my account on the Kling website, there is no visible or accessible option to cancel th...
I signed up for the free trial of Fotor AI and expected to test the service without risk. However, about a month later, as soon as there was enough balance on my credit card, Fotor automatically charged me $47 for an annual subscription without my active approval. I noticed the charge quickly and ca...
I accidentally paid $120 for a year of SnapEdit. I didn't mean to sign up for a yearlong plan at all, and to make things worse, I haven't even utilized the membership once. I called SnapEdit support team several times, hoping they would understand and help me. But no, there was no clear answer, no r...
Comments